Testimonials

Keri was always very easy to approach, always available, thoughtful and so helpful

Keri was always very easy to approach, always available, thoughtful and so helpful with getting my home ready to take professional photos. Keri really went out of her way to help sell our home. She was a delight to deal with and I would recommend her to all.  

Keri was always very easy to approach, always available, thoughtful and so helpful with getting my home ready to take professional photos. Keri really went out of her way to help sell our home. She was a delight to deal with and I would recommend her to all.


 


K Brough, Hobsonville Point

Choosing to engage the services of both FaceUp and Keri Gerrard as our agent was one of the best decisions we could have made.

Choosing to engage the services of both FaceUp and Keri Gerrard as our agent was one of the best decisions we could have made. Keri has been consistently on the mark during the process of selling our house and from beginning to end helped make a stressful situation as smooth as possible. We found Keri […]

Choosing to engage the services of both FaceUp and Keri Gerrard as our agent was one of the best decisions we could have made.


Keri has been consistently on the mark during the process of selling our house and from beginning to end helped make a stressful situation as smooth as possible.


We found Keri to be well informed about market trends, on the ball regarding advertising strategies, and incomparable with her consistent informative feedback. She readily made herself available to answer any questions and her advice was very much welcomed. 


Keri demonstrated a high level of integrity and honesty that we found totally refreshing. We have had several dealings with estate agents in the past and have not, until dealing with Keri, experienced such a high quality of service. We found Keri to be trustworthy, informative and hard working on behalf of both client and purchaser from beginning to end.


We wish Keri all the best in her career as a realtor and have no hesitation in recommending her to anyone thinking of selling or buying a home.


 


Toni and Paul Wheat, Hobsonville Point

Keri is very friendly and easy to talk to

Keri is very friendly and easy to talk to. She is relaxed yet she will make sure the work gets done properly. It was tricky timing when we were trying to sell our property, but Keri managed to try out different approaches to reach the market. She grabbed opportunities quickly and her top negotiation skills […]

Keri is very friendly and easy to talk to. She is relaxed yet she will make sure the work gets done properly. It was tricky timing when we were trying to sell our property, but Keri managed to try out different approaches to reach the market. She grabbed opportunities quickly and her top negotiation skills delivered a very good result. I have no doubt that Keri had our best interests in mind and she tried very hard helping us achieve the goal we wanted. Well done Keri and thank you for your effort. If you are looking for an enthusiastic and professional local real estate agent, someone who can sell your house, choose Keri, she won’t disappoint you.


Jade and Roy, Hobsonville Point

Keri was brilliant from start to finish

Keri was brilliant from start to finish, she did a great job with the open homes, marketing and feedback from potential buyers. I hope she is still with Faceup when we come to sell our own house.  

Keri was brilliant from start to finish, she did a great job with the open homes, marketing and feedback from potential buyers. I hope she is still with Faceup when we come to sell our own house.


 


M Sheirtcliff, West Harbour

Friendly, up front & approachable agents really do make the difference

Faceup took the stress out of selling our property. We felt so relaxed through the whole process and at the end of the day, got a great result! Friendly, up front & approachable agents really do make the difference during a normally stressful time – cheers guys.

Faceup took the stress out of selling our property. We felt so relaxed through the whole process and at the end of the day, got a great result! Friendly, up front & approachable agents really do make the difference during a normally stressful time – cheers guys.


R Dunbar & S Hickmer - Hobsonville

We received all the help and guidance we could wish for

Throughout the whole marketing and sale process we received all the help and guidance we could wish for. All team members very easy to talk to.

Throughout the whole marketing and sale process we received all the help and guidance we could wish for.  All team members very easy to talk to.


T & P Masefield - Hobsonville

Easy approach from day one, professional team and just extremely friendly and polite

We really did enjoy working with Face Up, easy approach from day one, professional team and just extremely friendly and polite. It was not probably easy with a few houses selling at the same time however the team made it work with a smile! Thanks Kim for the great sense of humour and thank you to Face Up team for all the efforts, advice and time in looking after the sale of our house. We could not have done it without Samantha hosting the open homes. With all honesty, thanks a lot team, really appreciated what has been done!

We really did enjoy working with Face Up, easy approach from day one, professional team and just extremely friendly and polite.  It was not probably easy with a few houses selling at the same time however the team made it work with a smile! Thanks Kim for the great sense of humour and thank you to Face Up team for all the efforts, advice and time in looking after the sale of our house. We could not have done it without Samantha hosting the open homes. With all honesty, thanks a lot team, really appreciated what has been done!


V Alekperov & O Lyskovtseva - Flat Bush

Keri is open and honest, takes feedback well, and her results show that she is up there with the best.

I Knew instinctively on meeting Keri that she was the one that would sell my house. Keri is open and honest, takes feedback well, and her results show that she is up there with the best. Gee I can pick em!

I Knew instinctively on meeting Keri that she was the one that would sell my house.  Keri is open and honest, takes feedback well, and her results show that she is up there with the best.  Gee I can pick em!


G Baker - Hobsonville Point

Practical and realistic approach to the market conditions brought us quick and satisfactory outcomes

We have listed with Faceup on two or three occasions and in the process all went well and we have reached our goals.

Kim and Lisa with the help of other members of the Faceup team were very helpful. Practical and realistic approach to the market conditions brought us quick and satisfactory outcomes.

We would recommend you to deal with this agency and see what they can do for you!

We have listed with Faceup on two or three occasions and in the process all went well and we have reached our goals. 


Kim and Lisa with the help of other members of the Faceup team were very helpful. Practical and realistic approach to the market conditions brought us quick and satisfactory outcomes.


We would recommend you to deal with this agency and see what they can do for you!


V&S Milnac - Hobsonville Point

Most of all we loved the way they listened to what we wanted and how we wanted to sell the house and acted accordingly

We loved the no nonsense way they do business; we loved the fact that they are MUCH cheaper than the rest. We loved the fact they are West Auckland based and know the area. We loved our agent Gemma’s bubbly friendly and enthusiastic nature. But most of all we loved the way they listened to what we wanted and how we wanted to sell the house and acted accordingly.

Kim gave good sound advice and Gemma ran the Open Homes with a touch of real class. The weekly reports told you everything you needed to know and the advertising and signage is bright in your face (where it just can’t be missed). Six offers later our house is SOLD and we would highly recommend anyone selling to give Face Up a call, we know you will not regret it.

To the Face Up team, Thank you, Thank you, Thank you. We couldn’t have asked for better service, availability, advice, and friendliness. Now here’s looking to a new and wonderful future thanks to your hard work!

We loved the no nonsense way they do business; we loved the fact that they are MUCH cheaper than the rest. We loved the fact they are West Auckland based and know the area. We loved our agent Gemma’s bubbly friendly and enthusiastic nature. But most of all we loved the way they listened to what we wanted and how we wanted to sell the house and acted accordingly.


Kim gave good sound advice and Gemma ran the Open Homes with a touch of real class. The weekly reports told you everything you needed to know and the advertising and signage is bright in your face (where it just can’t be missed). Six offers later our house is SOLD and we would highly recommend anyone selling to give Face Up a call, we know you will not regret it.


To the Face Up team, Thank you, Thank you, Thank you. We couldn’t have asked for better service, availability, advice, and friendliness. Now here’s looking to a new and wonderful future thanks to your hard work!


Robynne & Stan Cooper, Massey, Auckland

Honesty, professionalism, support and positivity

We had complete confidence in the whole process, being well planned and co-ordinated to our requirements and resulted in a satisfactory settlement.

We had complete confidence in the whole process, being well planned and co-ordinated to our requirements and resulted in a satisfactory settlement.


Carole & Peter Bell, West Harbour, Auckland

Helpful, informative, and provided excellent service

Helpful, informative, and provided excellent service. The staff at Face Up provided us with accurate assessments of the real estate market and guided us through the sale process in a professional and efficient manner. We would recommend the Faceup team unconditionally to any potential customer.

Helpful, informative, and provided excellent service. The staff at Face Up provided us with accurate assessments of the real estate market and guided us through the sale process in a professional and efficient manner. We would recommend the Faceup team unconditionally to any potential customer.


John & Anne Simich, West Harbour, Auckland

Keri guided us through the whole process with care and sensitivity, we couldn't have been in better hands

We chose Faceup initially because of the lower commission rates and Keri was the agent we contacted. Selling our late mother's property was a very stressful time but Keri made everything so much easier to handle. She guided us through the whole process with care and sensitivity and we couldn't have been in better hands. We definitely would recommend Keri and Faceup to anyone who wants to sell their property.

We chose Faceup initially because of the lower commission rates and Keri was the agent we contacted.  Selling our late mother’s property was a very stressful time but Keri made everything so much easier to handle.  She guided us through the whole process with care and sensitivity and we couldn’t have been in better hands.  We definitely would recommend Keri and Faceup to anyone who wants to sell their property.


 


 


Pauline Lewis & Stewart Russell, Royal Heights, Auckland

I have never felt as comfortable and trusting of agents as I have with Faceup

Thank you Faceup Team for being an honest, hard working and amazing group of people who go the extra mile for their clients. I have sold several houses in my lifetime but have never felt as comfortable and trusting of agents as I have with Faceup. Simply the best!! The biggest thank you from me.

Thank you Faceup Team for being an honest, hard working and amazing group of people who go the extra mile for their clients.  I have sold several houses in my lifetime but have never felt as comfortable and trusting of agents as I have with Faceup.  Simply the best!!  The biggest thank you from me.


Angela Thomson, Hobsonville Point, Auckland

We would be more than happy to use your company again

Thank you Kim and the rest of the team at Faceup. Keri you were great and kept us up to date - with all the ups and downs we have had, it was great to have such a friendly happy person marketing our house. We would be more than happy to use your company again.

Thank you Kim and the rest of the team at Faceup.  Keri you were great and kept us up to date – with all the ups and downs we have had, it was great to have such a friendly happy person marketing our house.  We would be more than happy to use your company again.


Lesley Hammond, Massey, Auckland

First class service I couldn't fault

Keri provided me with first class service I couldn’t fault and was totally professional and motivated throughout the entire process. I was impressed with her strong communication skills and constant focus on delivering the result I wanted. I was aware of Keri’s support team in the background and felt assured everyone was working for me. It was a great experience. Thank you.

Keri provided me with first class service I couldn’t fault and was totally professional and motivated throughout the entire process. I was impressed with her strong communication skills and constant focus on delivering the result I wanted. I was aware of Keri’s support team in the background and felt assured everyone was working for me. It was a great experience. Thank you.


Sean Dowling, Hobsonville Point, Auckland

The Face Up team remained loyal to us, cool, calm and professional and went way above the duty of selling our home.

We recommend Kim, Lisa-Jane and all the FaceUp Real Estate team to any person who is about to undertake the process of selling their home. Whilst we were selling our home we were shocked to learn that our house was contaminated by methamphetamine. Throughout the difficult and challenging process of decontamination and restoration the Face Up team remained loyal to us, cool, calm and professional and went way above the duty of selling our home. We then went on to sell our house for our asking price. We have no doubt that the FaceUp Real Estate team will be able to impart their professionalism, knowledge and experience to assist any person who lists their home with them, regardless of the challenges that they may face. In addition to their excellent service their fees still remained as low as possible. A big thank you to FaceUp.

We recommend Kim, Lisa-Jane and all the FaceUp Real Estate team to any person who is about to undertake the process of selling their home. Whilst we were selling our home we were shocked to learn that our house was contaminated by methamphetamine.  Throughout the difficult and challenging process of decontamination and restoration the Face Up team remained loyal to us, cool, calm and professional and went way above the duty of selling our home. We then went on to sell our house for our asking price.  We have no doubt that the FaceUp Real Estate team will be able to impart their professionalism, knowledge and experience to assist any person who lists their home with them, regardless of the challenges that they may face.  In addition to their excellent service their fees still remained as low as possible.  A big thank you to FaceUp.


Ann and John Garton, West Harbour, Auckland

Fantastic team, felt at ease right away and got the best result

The team at Face Up are fantastic. The process was completely stress free and we are so happy with the result. After our first meeting with Kim, any initial fears of listing were gone, he is professional and yet so down to earth, we knew we had made the right choice. Seriously if you want the best result but don’t want the hype of the ‘big firms’ choose Face Up, their approach to real estate is to be commended.


The team at Face Up are fantastic. The process was completely stress free and we are so happy with the result. After our first meeting with Kim, any initial fears of listing were gone, he is professional and yet so down to earth, we knew we had made the right choice. Seriously if you want the best result but don’t want the hype of the ‘big firms’ choose Face Up, their approach to real estate is to be commended.



Steve Mayo & Andrea Keys - Oratia, Auckland

No hesitation in recommending Faceup

It is a very stressful time selling a house and because of the outstanding work by all the team at Faceup, it has been a relatively straight forward exercise. We would have no hesitation in recommending Faceup to prospective Vendors and/or Purchasers, – simply the best.



It is a very stressful time selling a house and because of the outstanding work by all the team at Faceup, it has been a relatively straight forward exercise. We would have no hesitation in recommending Faceup to prospective Vendors and/or Purchasers, – simply the best.




Ray & Irene Ancell - West Harbour, Auckland

Professional, friendly and easy going. Brilliant results.

We found all the people at Face Up were very professional, friendly and easy going. They made the whole selling process a very relaxed situation. The end result was brilliant.


We found all the people at Face Up were very professional, friendly and easy going. They made the whole selling process a very relaxed situation. The end result was brilliant.




Colin & Maggie Wordsworth - West Harbour, Auckland

They made selling our property a breeze

Faceup made selling our property a breeze and we got our price with a back up agreement. Well done Faceup team.


Faceup made selling our property a breeze and we got our price with a back up agreement. Well done Faceup team.




Kevin & Brigitte Lidgard - Hobsonville Point, Auckland

Upfront, authentic company with experience and fantastic pricing

Faceup are an upfront authentic real estate company with experience behind them and a fantastic fee structure – half the price of their competitors. They were prompt and professional in their service with great marketing and a good open home service. We highly recommend them to anyone wanting to sell their home.

Faceup are an upfront authentic real estate company with experience behind them and a fantastic fee structure – half the price of their competitors. They were prompt and professional in their service with great marketing and a good open home service. We highly recommend them to anyone wanting to sell their home.


James & Viv Anson - Avondale, Auckland